Maybe put this on his message board...

Hmm are you on the discord? Personally the fan character page I think is kinda useless, unless people just want to have fun on there. You'll see why I think its useless if you go on the discord and ask around

Ask about what?

Actually I'll just explain it here. There are very strict guidelines when it comes to making a character, and the first thing you'll notice is that fan characters must be level 3 to be considered by the cast. And since you are level 3, that means a bunch of other stuff, like 9 attirbute points, 3 class points, 3 ability points, the list goes on.

If you are curious, join the discord, dm Luntontius (me) and I can explain everything there. Of course I'm not the only person out there that can help you.